1. Online Booking Service
Through Hotels-Florence.it provide an online platform that allows
hotels (including all types of temporary accommodation) to advertise
their rooms to book and website visitors to make reservations.
Making a reservation through Hotels-Florence.it, to establish
a direct contractual relationship (binding in legal terms) with
the hotel at which you made your reservation. Because of that
reservation, we will solely as between you and the hotel, passing
the relevant hotel booking details and send you an e-mail confirmation
for and on behalf of the hotel.
2. Prices and Best Rate Guarantee
The prices on our website are highly competitive. Often you will
find on Hotels-Florence.it cheapest fares for a living. The rate
indicates that barred we compared the rate offered with a higher
rate paid (or payable) by another customer who made a reservation
for that room or chamber similar over the 45 days preceding or
following your stay (planned). In this case you will pay a lower
rate than that paid by other guests who have booked the room.
When staying in hotels want to offer you the lowest fare possible.
If, when booked through Hotels-Florence.it, you find on the internet
the hotel of your choice on the same booking conditions and a
lower rate, will match the difference between our price and the
lowest, under the conditions of Best Price Guaranteed .
3. Privacy
Hotels-Florence.it uses high ethical standards and respects your
privacy. Unless required by law by the relevant jurisdiction,
and except for transmission to the hotel of your name, email address
and details of your credit card - whose aim is to complete the
booking the hotel of your choice - we will not disclose your personal
information to third parties without your consent. For more information,
see Privacy Policy for more information.
4. Free Service
Our service is free. Unlike many other sites will not charge for
the service and will not be charged extra (relating to the reservation)
to the room rate. We will not charge on your credit card, as you
will pay directly the hotel during your stay.
5. Credit card
Hotels require credit card details to guarantee your reservation.
We will send the details of your credit card directly at the hotel
where you made your reservation and at the same time, nor can
we verify the validity (for example, subjecting her to a pre-authorization).
To protect and encrypt your credit card information during their
procedure, we use the technology "Secure Socket Layer (SSL).
For some rates or special offers, your credit card may be pre-authorized
or charged (sometimes a non-refundable) when booking and confirmation
of booking. Before making a booking, please carefully check the
presence of such conditions in the room and details of the charges.
6. Cancellation
By making a booking with a hotel, you accept and agree to the
relevant cancellation and no show of that hotel and any other
rules or additional terms of the hotel that could be applied to
your booking or during your stay, including services and / or
products offered by the hotel (the rules and conditions of a hotel
can be obtained directly from the hotel concerned). The general
rules of cancellation and no presentation of each hotel are available
on our Web site informative pages about the hotel, during the
booking process and e-mail confirmation. For some rates or special
offers are not permitted cancellations or changes. Before making
a booking, please carefully check the presence of such conditions
in the room and details of the charges. If you want to check,
change or cancel your reservation, go to your e-mail confirmation
and follow the instructions contained therein. The hotel may charge
you a penalty in accordance with its rules of cancellation and
no show. Before making your reservation, we recommend that you
read the rules for cancellation and no-show.
7. Further correspondence
By making a booking you agree to receive (i) any e-mail shortly
before your arrival date with information on your destination
and many details and special offers (including offers of third
parties, except that you have requested) regarding Your reservation
and destination and (ii) an email will be sent immediately after
your stay at the hotel, with a request to complete the questionnaire
Guest reviews. The completed questionnaire may be uploaded to
our Web site, specifically on the hotel's information page relevance,
with the sole purpose of informing prospective clients about your
review (the level) of service and quality of the hotel. We reserve
the right to edit, refuse or remove reviews at our discretion.
The guest review should be considered a survey and does not contain
any kind of offer (even commercial), of invitation, inducement
or similar. In addition to e-mail confirmation, which will provide
you with confirmation and an invitation to fill out and complete
this questionnaire, do not send you any other notice (required
or not), e-mail or mail, unless otherwise specified.
8. Disclaimer and Limitation of Liability
Subject to the restrictions and the explanations given in the
cases provided for under these terms and conditions, shall be
liable only for direct damages actually suffered, incurred or
paid by you were getting into, due to a failure to comply with
our obligations in respect of services we had to perform. The
compensation may be up to the total cost of your reservation,
as provided in the e-mail confirmation (or one event or series
of connected events).
However, neither we nor any of our affiliates shall be liable
for (i) loss or damage, punitive, special, indirect or consequential
damages, any loss of production, profit, income, contractual,
for injury or damage to good name and reputation, loss of law,
(ii) any inaccuracy of information (descriptive) (including rates,
availability and classification), made available on our Web site,
(iii) for their services or products offered by the hotel, (iv)
for any damages (direct, indirect, consequential or punitive),
losses or costs incurred, paid or to which you were getting into,
following the inability of use or delay of our Web site, but consequential,
or related to the use, or (v) for any (personal), death, property
damage or other damage (direct, indirect, consequential or punitive),
losses or costs incurred, paid or to which you have gone in, whether
due to (legal), errors, violations, offenses (serious), willful
misconduct, omissions, negligence, misrepresentation, or strict
liability for a wrongful act attributable (partially or wholly)
to the hotel (its employees, directors, officers, agents, representatives
or affiliated companies), including deletions (partial), overbooking,
strike, force majeure or any other event beyond of our control.
